Last updated: February 25, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and AirTA合同会社 (AirTA G.K.), a company organized under the laws of Japan ("Company," "we," "us," or "our"), governing your access to and use of the LiquiChart platform, website, and related services (collectively, the "Service").
By creating an account, accessing, or using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Service.
LiquiChart is a visual publishing platform for living data, operated by AirTA合同会社. The Service enables users to:
Create interactive polls and data visualizations
Import data from CSV, JSON, URLs, and Google Sheets
Generate embeddable charts that update in real time as new data is collected
Track trends across time periods with versioned, time-aware data
Receive AI-generated insight summaries based on collected data
Embed polls and charts on third-party websites
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
You must be at least eighteen (18) years of age to create an account or use the Service. By using the Service, you represent and warrant that:
You are at least 18 years of age
You have the legal capacity to enter into a binding agreement
You are not prohibited from using the Service under any applicable law
All information you provide during registration and use of the Service is accurate, current, and complete
If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
To access certain features of the Service, you must create an account by providing a valid email address and password. You agree to:
Provide accurate and complete registration information
Maintain the confidentiality of your account credentials
Promptly notify us of any unauthorized access to or use of your account
Accept responsibility for all activities that occur under your account
Accounts are organized into workspaces. Each workspace may have multiple members. The workspace owner is responsible for managing access and ensuring that all members comply with these Terms. We reserve the right to suspend or terminate any account that we reasonably believe has been compromised or is being used in violation of these Terms.
The Service is offered under two tiers:
Free Plan. Includes unlimited charts and polls, one question per poll, horizontal bar, vertical bar, and donut chart types, CSV/JSON data import, real-time voting and live results, trend polls and charts, automatic AI insight summaries, and the ability to embed on any website. Free Plan embeds include LiquiChart branding.
Pro Plan. Includes all Free Plan features, plus up to five questions per poll, all six chart types (including line, area, and comparison), URL table extraction, Google Sheets auto-refresh, dataset import (up to 10,000 rows), gated and invite-only polls, demographic collection, export in PNG, JPEG, and PDF formats, custom logo and branding, the ability to remove LiquiChart branding from embeds, and enhanced trend analysis and summaries.
We reserve the right to modify the features included in each plan at any time. Material changes to plan features will be communicated to affected users with reasonable advance notice.
Pro Plan subscriptions are billed on a recurring basis, either monthly or annually, at the prices displayed on our pricing page at the time of purchase. All payments are processed by Stripe, Inc. ("Stripe"), our third-party payment processor. By subscribing to a Pro Plan, you agree to Stripe's terms of service and authorize recurring charges to your designated payment method.
Billing cycle. Subscriptions automatically renew at the end of each billing cycle (monthly or annual) unless cancelled before the renewal date.
Price changes. We may change subscription prices at any time. Price changes for existing subscribers will take effect at the start of the next billing cycle following at least thirty (30) days' notice.
Taxes. All prices are exclusive of applicable taxes. You are solely responsible for all taxes, duties, and levies imposed by applicable governmental authorities in connection with your use of the Service, except for taxes based on our net income.
Failed payments. If a payment fails, we may retry the charge and/or suspend access to Pro Plan features until payment is successfully collected. We will make reasonable efforts to notify you of any payment issues.
Cancellation. You may cancel your Pro Plan subscription at any time through the Stripe customer portal accessible from your account settings. Upon cancellation, you will retain access to Pro Plan features until the end of your current billing period.
No refunds. Subscription fees are non-refundable. No partial or prorated refunds will be issued for any unused portion of a billing period. We may, at our sole discretion, issue refunds or credits on a case-by-case basis.
Downgrade. Upon the expiration of a cancelled Pro Plan subscription, your workspace will automatically revert to the Free Plan. Content created using Pro features will remain accessible but may not be editable until you resubscribe.
"User Content" means any data, text, poll questions, poll responses, images, or other materials that you upload, submit, or create through the Service, including but not limited to polls, charts, datasets, and workspace configurations.
Ownership. You retain all ownership rights in your User Content. We do not claim ownership of any User Content you create or upload.
License grant. By submitting User Content to the Service, you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, display, distribute, and transmit your User Content solely as necessary to operate, maintain, and provide the Service, including displaying embedded content on third-party websites as directed by you.
Your responsibility. You are solely responsible for the accuracy, legality, and appropriateness of your User Content. You represent and warrant that you have all necessary rights to submit your User Content and that it does not infringe any third-party intellectual property rights, violate any applicable law, or contain defamatory, obscene, or otherwise objectionable material.
Removal. We reserve the right to remove or disable access to any User Content that we reasonably believe violates these Terms or applicable law, without prior notice.
The Service allows you to generate embeddable polls and charts for display on third-party websites. By using the embed feature, you acknowledge and agree that:
Embedded content is publicly accessible to anyone who visits the page on which it is embedded
Free Plan embeds will display LiquiChart branding, which you may not remove, obscure, or modify
We are not responsible for how third-party websites display, frame, or use your embedded content
You are responsible for ensuring that your use of embedded content complies with the terms of the third-party website on which it is displayed
We may collect anonymized analytics data (including anonymized browser fingerprint hashes and hashed IP addresses) from visitors who interact with embedded polls and charts
The Service may generate automated insight summaries, trend analyses, and other content using artificial intelligence ("AI-Generated Content"). AI-Generated Content is provided on an "as is" basis for informational purposes only. It does not constitute professional, financial, legal, scientific, or any other form of specialized advice. You should not rely on AI-Generated Content as a substitute for professional judgment. We make no representations or warranties regarding the accuracy, completeness, or reliability of AI-Generated Content.
You agree not to use the Service to:
Violate any applicable local, national, or international law or regulation
Manipulate poll results through automated voting, vote stuffing, bot activity, or any other means of artificial inflation or deflation of responses
Scrape, crawl, or use automated means to access the Service or extract data without our prior written consent
Interfere with, disrupt, or place an unreasonable burden on the Service or its infrastructure
Attempt to gain unauthorized access to the Service, other user accounts, or any systems or networks connected to the Service
Upload, transmit, or distribute any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
Use the Service to distribute unsolicited commercial communications (spam)
Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity
Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service
Remove, alter, or obscure any copyright, trademark, or other proprietary notices displayed on or within the Service
We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates this section, including suspending or terminating the offender's account and reporting violations to law enforcement authorities.
The Service and all associated intellectual property, including but not limited to software, code, design, text, graphics, logos, trademarks, and the "LiquiChart" name and brand, are the exclusive property of AirTA合同会社 or its licensors and are protected by Japanese and international copyright, trademark, and other intellectual property laws. Except for the limited rights expressly granted in these Terms, no right, title, or interest in the Service or its intellectual property is transferred to you.
The Service integrates with or relies on certain third-party services, including but not limited to:
Stripe for payment processing
Google Sheets for data import and auto-refresh
Various external data sources accessed through URL import
Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the availability, accuracy, or practices of any third-party services. Any issues arising from third-party services should be directed to the respective third-party provider.
Your use of the Service is subject to our Privacy Policy, which describes how we collect, use, store, and disclose your personal information. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SERVICE, INCLUDING AI-GENERATED CONTENT. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
IN NO EVENT SHALL AIRTA合同会社, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF THE THEORY OF LIABILITY.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100).
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless AirTA合同会社 and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of or access to the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any rights of any third party. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.
Termination by you. You may delete your account at any time through your account settings. Upon account deletion, we will delete or anonymize your personal data in accordance with our Privacy Policy, subject to any legal retention obligations.
Termination by us. We may suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice, including for violation of these Terms. In cases of material breach, we will make reasonable efforts to provide notice and an opportunity to cure before termination, except where immediate action is necessary to protect the Service or other users.
Effect of termination. Upon termination, your right to access and use the Service ceases immediately. Sections of these Terms that by their nature should survive termination shall continue in full force and effect, including but not limited to Sections 8 (User Content), 12 (Intellectual Property), 15 (Disclaimer), 16 (Limitation of Liability), 17 (Indemnification), 19 (Dispute Resolution), and 20 (Governing Law).
We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last updated" date at the top of this page. For material changes, we will provide notice via email to the address associated with your account at least thirty (30) days before the changes take effect. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and delete your account.
Informal resolution. Before initiating any formal dispute resolution proceedings, you agree to first contact us at support@liquichart.com and attempt to resolve the dispute informally for at least thirty (30) days. Most disputes can be resolved without formal proceedings.
Binding arbitration. If informal resolution is unsuccessful, any dispute, controversy, or claim arising out of or relating to these Terms or the Service, including the formation, interpretation, breach, or termination thereof, shall be finally settled by arbitration administered by the Japan Commercial Arbitration Association ("JCAA") in accordance with its Commercial Arbitration Rules. The seat of arbitration shall be Tokyo, Japan. The language of the arbitration shall be English. The arbitration shall be conducted by a single arbitrator. The arbitrator's decision shall be final and binding, and judgment upon the award may be entered in any court of competent jurisdiction.
Class action waiver. YOU AND AIRTA合同会社 AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. Unless both parties agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.
Exceptions. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights. Claims within the jurisdiction of a small claims court may also be brought in such court.
These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of laws principles. For any judicial proceedings not subject to arbitration under Section 20, the Tokyo District Court shall have exclusive jurisdiction of first instance. Nothing in these Terms shall deprive you of any mandatory consumer protection rights granted to you under the laws of your country of residence.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and AirTA合同会社 with respect to your use of the Service and supersede all prior or contemporaneous communications, agreements, and understandings, whether written or oral, with respect to the subject matter hereof.
If you have any questions about these Terms of Service, please contact us at support@liquichart.com.